Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Introduction

At Shelton’s Janitorial (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage our services.

2. Information We Collect

2.1 Personal Information You Provide:

When you request a quote or schedule a service: name, address, telephone number, email address, property information, billing information.

When you communicate with us (via phone, email, chat): any content you provide.

If you apply for employment: resume, references, background information.

2.2 Automatically Collected Information:

Usage information when you visit our website (IP address, browser type, pages viewed, time and date of visit) via cookies and analytics technologies.

Device identifiers and location data if enabled.

2.3 Third-Party Information:
We may receive information about you from third parties (e.g., social media, public records, or vendors) which we combine with our data.

3. How We Use Your Information

We use your information for the following purposes:

👉 To provide, operate, and maintain our services and website.

👉 To respond to quote requests, schedule and perform cleaning services.

👉 To communicate with you (email, phone, SMS) regarding your service, appointments, promotions, feedback.

👉 To process payments and send invoices.

👉To improve our website and services (analytics, user feedback).

👉 To comply with legal obligations and protect our rights.

4. Legal Basis for Processing (if applicable)

Where required (e.g., under GDPR or similar law), our legal basis for processing your personal data includes: performance of a contract, compliance with a legal obligation, our legitimate interest (e.g., improving services), and your consent (where applicable).

5. Sharing Your Information

We may share your information as follows:

With service providers and subcontractors who assist us (cleaning staff, scheduling software, payment processors).

With payment processors and financial institutions.

With our professional advisors, auditors and insurers.

In response to legal process (court order, subpoena).

To protect our rights, safety, and property, or the rights and safety of others.

In connection with a merger, acquisition or sale of the business (your data would be among the transferred assets).

We do not sell your personal information to third-parties for their marketing purposes without your consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website, to improve our services, and for analytics. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, but some website features may not function as a result.

7. Data Retention

We will retain your personal information for as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting or legal obligations).

8. Data Security

We take reasonable administrative, technical and physical measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

Accessing your personal data.

Correcting inaccurate or incomplete data.

Deleting your personal data.

Restricting or objecting to processing.

Withdrawing consent where applicable.

To exercise any of these rights, please contact us (see Section 15) and we will respond as required by applicable law. We may ask you to verify your identity before acting.

10. Children’s Privacy

Our website and services are not directed to children under the age of 16 (or whatever age is required under your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such data.

11. International Transfers

If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. By using our website or services, you consent to such transfer, storage and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the date of the most recent revision. We will post the updated policy on our website and encourage you to review it periodically. Your continued use of the website or services after such changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions about these Terms, please contact us at:
Shelton’s Janitorial
883 Chandon Ave, Gridley, CA 95948
Phone: (530) 216-0273
Email: [email protected]